Terms of Service

1. Acceptance of Terms

Nerdware Innovation Pvt. Ltd. (“Nerdware”, “we”, “our”, “us”) provides access to Lekhapal Accounting (the “Service”) to the company or individual using it (“Customer”, “you”), subject to these Terms of Service (“Agreement”).

By creating an account, accepting these Terms electronically, or using the Service, you confirm that you have read, understood, and agree to be bound by this Agreement. If you are accepting on behalf of an organization, you represent that you have the authority to bind that entity.

2. Description of Service

Lekhapal Accounting is a cloud-based accounting and business management platform, offering features including but not limited to accounting, invoicing, inventory management, POS, expenses tracking, reporting, and related tools.

Features and usage limits depend on the subscription plan selected. We may enhance, modify, or discontinue certain features, with material changes communicated in advance where reasonable.

3. Registration and Account Security

Access to the Service requires account registration. You agree to provide accurate, current, and complete information and to keep your registration data updated.

• You are responsible for maintaining the confidentiality of login credentials
• You are responsible for all activities performed under your account
• You must notify us immediately of any unauthorized access or security breach

4. Organization Accounts and Administrators

For organization accounts, the user who registers becomes the administrator by default. Administrators have authority to manage users, permissions, configurations, and data.

You are solely responsible for internal access control, administrator assignments, and ensuring compliance with this Agreement. Nerdware is not responsible for internal account mismanagement.

5. Computerized Billing & Regulatory Compliance

If you use computerized or IRD-compliant billing features, both parties agree to comply with all applicable laws, rules, and procedures issued by the Inland Revenue Department of Nepal, including the Electronic Billing Procedure, 2074.

Each party shall be responsible for penalties or losses arising from its own non-compliance and agrees to indemnify the other accordingly.

6. Subscription, Fees, and Renewals

• Subscription fees are payable in advance
• All fees are non-refundable unless required by law
• Invoices are generated only after successful payment
• Subscriptions renew automatically unless cancelled before expiry

Pricing changes will not apply until the next billing cycle. You may cancel your subscription at any time, but unused periods are not refundable.

7. Data Ownership and Confidentiality

You retain full ownership of all business data entered into the Service. Nerdware does not claim ownership over your data.

We will not disclose your confidential information except where required by law or necessary to provide the Service. Reasonable safeguards are implemented to protect your data.

8. Data Security, Backup, and Breach Notification

• Encrypted data storage and secure transmission
• Regular backups for disaster recovery
• Role-based access control

In the event of a confirmed data breach, we will notify affected customers without undue delay and take appropriate remedial action.

9. Data Retention and Termination

Upon non-renewal or termination, customers are provided a limited grace period to export data. After this period, data may be permanently deleted unless retention is required by law or regulatory authorities.

10. Acceptable Use Restrictions

• No misuse, abuse, or disruption of the Service
• No unauthorized automation or system interference
• No unlawful or fraudulent activities

We reserve the right to suspend or terminate access for violations without notice.

11. Limitation of Liability

To the maximum extent permitted by law, Nerdware shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill arising from use of the Service.

12. Indemnification

Each party agrees to indemnify and hold harmless the other from claims, damages, or expenses arising from breach of this Agreement or misuse of the Service.

13. Force Majeure

Neither party shall be liable for failure or delay due to events beyond reasonable control, including natural disasters, power failures, or governmental actions.